Terms of service.
Welcome to Novique. By accessing or purchasing from our website (novique.ink), you agree to the following terms and conditions. Please read them carefully before placing an order.
1. About Us
Novique™ is a design-led apparel and accessories brand offering made-to-order products including t-shirts, hoodies, prints, stickers, and more. All items are fulfilled via trusted third-party partners.
2. Orders & Fulfillment
All products are made to order and produced upon purchase.
Once your order is placed, it is sent directly to our fulfillment partner (Printful).
Orders cannot be canceled or changed once production has begun.
We reserve the right to refuse or cancel orders at our discretion.
3. Shipping
Shipping costs are calculated at checkout based on your location.
Orders are typically fulfilled within 2–5 business days.
Shipping times vary by region and can take 2–20 business days.
Novique is not liable for shipping delays caused by carriers or customs.
4. Returns & Refunds
As our products are made to order, we do not accept returns or exchanges for change of mind or sizing issues.
If your item arrives damaged, misprinted, or incorrect, please contact us within 7 days of delivery at info@novique.ink with photos and we will arrange a replacement or refund.
5. Intellectual Property
All content on this website — including designs, graphics, logos, and product photography — is the property of Novique™.
You may not reproduce, copy, or use our content without prior written permission.
6. Pricing & Payment
All prices are listed in your selected currency and include applicable taxes unless stated otherwise.
Payments are securely processed through third-party providers (Stripe, PayPal).
7. Privacy
Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, store, and use your information.
8. Liability
Novique is not responsible for any direct or indirect damages resulting from the use or misuse of our products.
9. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes your acceptance of any changes.
Contact Us
If you have any questions about these terms, please contact us at:
Email: info@novique.ink